UTRACY’s engagement activities involve partnerships with outsiders such as government agencies, private companies, statutory bodies and industries using the energy and expertise of Universiti Utara Malaysia (UUM) academic staff. We also had experiences in conducting various types of consultation project for almost 7 years.

• UUM Colleges
• UUM Departments

1. Selection for members of consultation groups will be determined by the lead of the consultant :
2. Members of Consultation Group from Academic Staff or Non-Academic Staff
3. Project Assistant from Temporary Staff / Research Assistant

1. Privatization & Commercialization
2. Economy
3. Socialization
4. Human Resource
5. Investment
6. Finance
7. Marketing & Research
8. Organization
9. Tourism
10. Taxation

• Manage and monitor all consultancy projects to ensure that they are implemented in accordance with the scope, terms and schedules set.

• Provide contract documents or agreements binding on both parties to be signed by clients and UUM Leads.

• Provide contract documents or agreements binding on all parties to be signed by the Head of Consultant, UUM Leads and the Registrar of UUM.

• Manage the financial of consultation projects in accordance with UUM Leads policies and procedures.

• Head of Consultants, members of consultation group and UUM Leads will work together as a group in producing the best quality of service. Specific responsibilities of the heads of consultants and consultants include:-

• • Maintain UUM and UUM Leads good reputation by producing professional and high quality professional standards and market standards.
  • Completing consultation projects in accordance with the terms and schedule entered into in the agreement.
  • Cooperate with UUM Leads in UUM Leads marketing consulting service.
  • Comply with the terms agreed upon in the Consultation Services Agreement, the contract or the Project Consultation Agreement.

UUM’s academic staff is given the flexibility to carry out and involve in consultation project with us as long as it does not interfere with the essential duties of lecturers at universities.

For this purpose, we strive to ensure that we will:-

1. Submit all reports to client within the specified period.
2. Settle all related payment with completed document, no later than 14 working days.
3. Respond to all clients complaints within 14 working days from the date of complaints receive.